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We hope that you will love our products as much as we do! If however our product fails to meet your expectations, email us within 30 days of receipt to arrange an exchange. Please be sure it is in new and unused condition and to pack it in its original box with a copy of your receipt. We recommend you insure the package. Our address is:

WHY Louisville
1609 1/2 Bardstown Rd.
Louisville, KY
40205

For Customer Service: [email protected].

WHY Louisville is pleased to guarantee to our customers that your name, address or internet address will not be sold to outside vendors for their marketing purposes.