Exchanges on merchandise will be made if contact is made within 30 days of ship date. No refunds.
Please consult our T-shirt size chart if you have questions regarding T-shirt sizes.
If an item arrives damaged, it will be replaced at no cost to you.
If you supply an incorrect address, we will have to charge you to re-ship your order.
If you wish to exchange size or color, you will need to return your original order along with a money order for $6 to cover shipping and restocking.
Please include a note with the following:
1. Description of the item you are returning
2. What item you want in exchange (specifying size and color if applicable)
3. Your shipping address
4. Your order number
5. Email address and phone number
Returns should be mailed to:
WHY Louisville
Attn: Returns
1583 Bardstown Rd
Louisville, KY 40205
Please contact us if you have any further questions about your order.
Please note: Item availability is subject to change. It may take up to six weeks for out-of-stock items to become available. In the event that an item you order is unavailable when your order is processed, you will be contacted with options for a back order, substitution, or refund.
